Responsible Gaming at 7beted
Your Wellbeing Comes First

01 Our Commitment to Safe Play

7beted was built for Bangladeshi players who want a trusted, entertaining platform for sports betting and casino gaming. Central to our operational philosophy is the recognition that gambling, when not approached responsibly, can cause real harm to individuals, families, and communities. We take that risk seriously — not as a regulatory formality, but as a genuine obligation to every person who uses our platform.

Our responsible gaming programme is not a single feature but a layered system of safeguards: age verification at registration, configurable deposit and spending limits, time-out and self-exclusion mechanisms, real-time behavioural monitoring, and access to professional support organisations. Together, these measures are designed to give every player meaningful control over their gambling activity and to intervene proactively when patterns of behaviour suggest a player may be at risk.

We also recognise that problem gambling does not always look the same. For some players, distress emerges gradually over months; for others, a sudden change in personal circumstances can make previously harmless play feel out of control. 7beted's responsible gaming tools are available to all registered players at any time — you do not need to be in crisis to use them. Using deposit limits or taking a short cooling-off break is a sign of self-awareness, not weakness, and we actively encourage all players to engage with these tools as a normal part of their gaming routine.

02 Age Restriction Policy

At the point of registration, every applicant must confirm that they are aged 18 or over. This declaration alone is not sufficient — 7beted conducts Know Your Customer (KYC) verification on all accounts to confirm age and identity using government-issued documentation. Accounts that have not completed KYC verification are subject to deposit and withdrawal restrictions until verification is successfully completed.

Protecting Young People

If you are a parent or guardian in Bangladesh and are concerned that a minor may have accessed the 7beted platform, please contact us immediately at [email protected]. We will investigate the matter within 2 business days, suspend the account during the investigation, and permanently close it if the user is confirmed to be under 18. Any funds deposited by a minor will be returned to the source payment method after investigation.

We strongly encourage parents and guardians to use parental control software on shared devices and to have open, age-appropriate conversations with young people about the risks associated with gambling. Internet service providers in Bangladesh offer parental control options that can block access to gambling platforms — please contact your provider for details.

• All new accounts require age confirmation at registration.
• KYC document verification is mandatory for withdrawals and for accounts flagged during routine review.
• 7beted's marketing materials are targeted at adults only and are not designed to appeal to minors.
• Any third party who assists a minor in accessing the platform in violation of this policy may be reported to appropriate authorities.

03 Deposit & Spending Limits

One of the most effective tools for maintaining control over your gambling activity is setting a cap on how much you deposit over a defined period. 7beted allows every registered player to set daily, weekly, and monthly deposit limits from within their account settings. Once a limit is active, it cannot be exceeded — the system will decline any deposit transaction that would breach the cap for that period.

How Deposit Limits Work

• Daily Limit: Sets a maximum total deposit amount within any rolling 24-hour period. Ideal for players who want to maintain tight day-to-day control.
• Weekly Limit: Sets a cap across a rolling 7-day window. Useful for players on a weekly entertainment budget.
• Monthly Limit: Sets an overall ceiling for the calendar month. Recommended for players who prefer a high-level spending overview.

Reducing a deposit limit takes effect immediately. Increasing a deposit limit, however, is subject to a mandatory 7-day cooling-off period before the higher limit becomes active. This delay is intentional — it ensures that decisions made in the heat of the moment do not immediately expose you to greater financial risk.

Loss Limits and Wager Limits

In addition to deposit limits, 7beted supports configurable loss limits (the maximum amount you can lose in a period) and wager limits (the maximum total stake across all bets placed in a period). These tools can be used independently or in combination with deposit limits to build a robust personal safety net around your gambling activity. All limit settings are accessible under the Responsible Gaming section of your account dashboard.

04 Time-Out & Cooling-Off Period

Sometimes the most valuable thing you can do for your wellbeing is take a short break from gambling — not permanently, but just long enough to reset your perspective and reconnect with other areas of your life. 7beted's time-out feature is designed precisely for this: a temporary, fully enforced pause on all gambling activity on your account.

Available Time-Out Durations

• 24-Hour Time-Out: A one-day break. Useful after an unexpectedly long session or a run of losses that has left you feeling frustrated.
• 7-Day Time-Out: A one-week pause. Recommended if you feel gambling has been occupying too much of your time or attention recently.
• 30-Day Time-Out: A full month's break. A meaningful reset period that allows time to evaluate your relationship with gambling away from the platform.
• Custom Duration: You may also request a custom time-out period by contacting our support team at [email protected]. We will honour any reasonable duration you request.

During a time-out, your account remains open but all betting, casino, and deposit functionality is disabled. Existing open bets will be settled normally according to their terms; any withdrawable balance can be requested for withdrawal at any time even during an active time-out. Marketing communications are also suspended for the duration of your time-out.

When your time-out period expires, your account is not automatically reactivated for gambling. You must take a deliberate action to reopen gambling access, ensuring that resuming play is always a considered, intentional decision rather than a passive default.

05 Self-Exclusion Tools

Self-exclusion is the strongest responsible gaming tool available on the 7beted platform. Unlike a time-out, which is a temporary pause, self-exclusion is a long-term or permanent commitment to stop gambling on 7beted. It is the appropriate tool for players who recognise that their gambling has become — or is at risk of becoming — a serious problem.

Self-Exclusion Periods

• 6 Months: The minimum self-exclusion period available on 7beted.
• 1 Year: A standard exclusion period widely recommended by responsible gaming organisations.
• 3 Years: An extended exclusion suitable for players seeking a longer structured break.
• 5 Years: A long-term exclusion for players with a sustained history of problem gambling.
• Permanent (Lifetime): An irreversible, permanent exclusion from the 7beted platform. Once activated, this cannot be lifted under any circumstances.

What Happens During Self-Exclusion

When self-exclusion is activated, your account is immediately closed to all gambling activity. Your account data is retained for legal compliance purposes but is flagged to prevent re-registration under the same identity. Any withdrawable balance at the time of exclusion will be returned to you via your registered payment method (bKash, Nagad, Rocket, or bank account) within 5 business days.

7beted also removes self-excluded players from all marketing lists immediately upon exclusion. You will not receive promotional emails, SMS messages, or bonus notifications during or after your exclusion period. We will make every reasonable effort to ensure that new accounts registered with the same identity documents are identified and declined during the exclusion period, though we strongly recommend supplementing platform self-exclusion with broader internet-level blocking tools for the most robust protection.

06 Recognising Problem Gambling

Problem gambling is not defined by how much you bet or how often you play — it is defined by the impact gambling has on your life and the lives of those around you. Many people experiencing gambling-related harm are not aware that their behaviour has crossed from entertainment into something more serious. The following warning signs are recognised indicators that gambling may have become problematic.

If you recognise three or more of these signs in your own behaviour, we strongly encourage you to use one of 7beted's responsible gaming tools — a time-out, deposit limit reduction, or self-exclusion — and to reach out to one of the support organisations listed in Section 8 of this page. You do not need to reach rock bottom before asking for help.

07 Self-Assessment Checklist

The following questions are adapted from internationally recognised problem gambling screening frameworks. Answer each honestly — the purpose is not to judge but to help you gain a clearer picture of your relationship with gambling. If you answer "yes" to four or more questions, we recommend contacting our support team or one of the external organisations listed below.

08 Support Resources & Getting Help

If you believe gambling is negatively affecting your life, the most important step is to tell someone — whether that is a trusted family member, a friend, or a professional support service. Seeking help is a sign of strength, and effective support is available whether you are in Dhaka, Chittagong, Sylhet, Khulna, or anywhere else in Bangladesh.

Contact 7beted Support

Our responsible gaming support team is available 24 hours a day, 7 days a week. If you want to discuss your account, activate a limit or self-exclusion, or simply talk through your concerns with a member of our team, reach out at any time:

Steps to Take Right Now

1. Log in to your 7beted account and navigate to Account Settings → Responsible Gaming to review and adjust your current deposit limits.
2. If you need a break, activate a Time-Out directly from the Responsible Gaming panel — it takes effect within minutes.
3. If you feel your gambling is out of control, email [email protected] with the subject line "Self-Exclusion Request" to initiate the self-exclusion process.
4. Speak to a trusted family member or friend about how you are feeling — sharing the burden is one of the most effective steps towards recovery.
5. Contact a professional counselling service or mental health support line in Bangladesh for free, confidential advice independent of 7beted.
6. Consider installing internet filtering software on your devices to restrict access to online gambling sites while you take a break.

Additional Guidance

Problem gambling is a recognised psychological condition — it is not a character flaw, a moral failing, or a sign that someone is a "bad person". It responds to structured support in the same way that other behavioural health challenges do. Recovery is possible, and many people have rebuilt healthy, fulfilling lives after addressing gambling-related harm. The tools on this page are a starting point. Professional support — whether from a counsellor, a peer support group, or a mental health service — can make a significant difference and is strongly encouraged for anyone who identifies with the warning signs described above.

7beted also cooperates with responsible gaming audits and is committed to continuously reviewing and strengthening its player protection measures. If you have feedback or suggestions about how we can improve the responsible gaming tools or resources on this page, please contact us at [email protected] with the subject line "Responsible Gaming Feedback". Your input is taken seriously and contributes directly to improving player protection for everyone on the platform.